Online Monitoring and Reporting

With a whirl of social media and user-generated comment and critique, the scope for discussion about and damage to brands is high.  Through Buzz Monitoring SKV can keep tabs on what is being said and by whom.  Brand reputation management is this arena is fast and furious, and intensive engagement can be  extremely rewarding.

SKV keep on top of the online Buzz and apply the necessary web-savvy responses to maintain, stabilise and enhance brands. Managing sensitive issues across the media mix to ensure that brand equity never suffers and turning negatives into positives.

SKV have considerable experience in web analysis using a variety of tools and programmes.  We know the key performance indicators and the way in which these indicators inform and develop ongoing web and offline strategies.